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Returns Policy

It is our goal to create top quality products and pack and send every order with care. Still, accidents happen, or packaging can be damaged during it's journey through the postal system.

If there is any problem with your order at all, all you have to do is let us know. Email us at info@fairiesandfantasy.com

We will do whatever we can to sort it out for you. We want all our customers to be happy customers.

Here is an unsolicited testimonial from one of our happy customers:

"Thank you so very much for each of your personal correspondences. I am truly awed and greatful that an artist takes the time to speak to her customers and handle the sales and customer service issues. And to do so professionally and with grace.

I just received the new print and am pleased beyond belief. I cannot say how truly amazed I was with the ease of a replacement. You trusted what I said and simply sent me another. I wish American companies and people operated that way.

I had already told numerous people about your site and amazing art works. I shall also add your acceptional customer service when I speak to family and friends.

I shall definitely purchase more art from you in the future. Thank you so much. The print has been hung and you have another very happy customer.
Blessings,
Kira"

 

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